Store Policies
Returns & Exchanges
ALL SALES FINAL — NO RETURNS OR EXCHANGES
Our products are made to order. We do not accept returns or exchanges, or issue refunds for change of mind, ordering the wrong size, color or item, or other buyer selection errors. Please review the product details, measurements, selected options and delivery address before placing your order.
Damaged, defective, incorrect or missing orders: email californiasouthbay411@gmail.com promptly with your order number and a description of the issue. For damage, defects or incorrect items, include clear photos of the item and packaging and contact us within 30 calendar days of delivery so we can submit a timely production claim. Do not send an item back without instructions. We will review the issue and arrange any qualifying replacement or other required remedy.
This policy does not limit rights or remedies required by applicable law or marketplace rules. The reporting window above does not limit any non-waivable legal rights. It applies to new orders placed after publication; earlier orders remain subject to the policy provided when purchased.
Shipping
Free standard shipping is included in the price of every item purchased from the California South Bay Store for delivery to the contiguous 48 United States and Washington, DC. No minimum purchase is required. For other destinations, checkout shows the available shipping options and any charges before you place your order.
Other site policies
Terms of Use
Privacy Policy
Affiliate Disclosure
How We Choose Products